On-Site Support

As part of our fully managed support packages we can schedule engineer visits directly to your place of work, have the feeling of an in house IT Team.

Designed for organisations that require technical expertise and a fully managed outsourced department. Includes Security Software, 2 hour SLAs and quarterly strategic reviews as standard.

Remote Suppport and Management

As a company we are able to provide a wide range of IT services and one of them is Remote Support;

It includes remote monitoring of server equipment and service desk support for any issues that may arise in working hours or out of normal working hours to ensure that your business is always operational with the help of ICTM Services.

24x7 Remote Support:

24×7 Remote Support

If you are a non stop working organisation and require a 24×7 Remote Support then we are a perfect remote support provider for you.

For more information, please call us or send us an email. Thank you!

Managed Support Services

ICTM Services know what is important to you, supporting both education and businesses we can tailor your support around your requirements.

What to expect from a fully managed service:

  • Managed IT Support
  • Full Outsourced IT Department Solutions
  • Managed Antivirus, Security & Backups
  • Free Consultancy For Strategic Planning and budgeting

Microsoft Azure

We believe the need for on-premises infrastructure is dwindling, moving your systems to Azure allows a familiar workspace without the need to run expensive servers on-premise. Contact us for more information.

Google G-Suite

We are working alongside Google to implement and install G-Suite in Schools and Business throughout the UK. Contact us for more information.

Microsoft Office 365

Our Engineers have a vast amount of experience when it comes to providing services for Microsoft Office 365.

We are a Microsoft authorised partner and believe to be one of the best service providers. Contact us for more information.

Hosted Desktops

The need for working away from the office is increasing, with a hosted desktop solution you can work anywhere at any time using a familiar workspace.

Hosted desktops are a great way to add continuity to your day to day business operations, with staff accessing the same resources and software at the same time.

Cloud Services

We provide wide variety of cloud services;

  • Microsoft Azure
  • Google G-Suite
  • Microsoft Office 365
  • Hosted Desktops

For more information regarding other Cloud Services, please contact us via phone or email. Thank you!

Wireless Networks

We provide a complete Wireless Solution to our clients, for more information please contact us via email or phone.

Network

We are UK based IT firm who have a vast experience of building and managing a robust and scalable network. Our professional services include, installing network devices;

Cisco Networking Switches

HPE Aruba Networking Switches

Ubiquiti Networking Switches

 

We help with network implementation services, product procurement, wireless network installation and configuration. We believe in providing the best service with the best product in the market.

Please contact info@ictmservices.com for more details regarding our networking devices and services.

Restore backup service

We provide Storage & Power Backup services to all of our new and existing clients.

Please contact us directly via phone or email for more information.

Network Solutions

We are UK based IT firm who have a vast experience of building and managing a robust and scalable network. Our professional services include, installing network devices;

Cisco Networking Switches

HPE Aruba Networking Switches

Ubiquiti Networking Switches

We help with network implementation services, product procurement, wireless network installation and configuration. We believe in providing the best service with the best product in the market.

Please contact info@ictmservices.com for more details regarding our networking devices and services.

Managed Anti-Virus

ICTM work with multiple Anti-Virus vendors, we aim to offer the best service.

For more information, contact us via phone or email and we will be glad to help. Thank you.

Cloud Backup

ICTM work with multiple Cloud Backup vendors, we aim to offer the best service.

For more information, contact us via phone or email and we will be glad to help. Thank you.

GDPR Compliance

The General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years. It has been enforced since 25th May 2018.

The maximum fine under the GDPR is up to 4% of annual global turnover or €20 million. Which means we cannot afford to avoid GDPR anymore.

Our Engineers are GDPR qualified practitioners and aim to provide the best service.

Cyber Security

No one can afford not have a robust cyber security in place.

We have been helping our clients with a robust cyber security and more importantly applying the correct techniques to make sure our client’s computers, networks, data and programs are protected from any external attacks that are aimed for exploitation.

24/7 Monitoring

Our systems actively monitor your devices for updates, viruses, and hardware issues all day every day to make sure you are always running in the smoothest possible way.

Fast Response

We aim to respond to all issues within 30 minutes and offer a variety of SLA options to suit your needs.

Multi-Vendor Support

Supporting devices and operating from a range of different vendors.

Our IT Process

4 Easy Steps To Revolutionise Your IT Systems

  • 1

    Free Survey

  • 2

    Planning & Design

  • 3

    Implementation

  • 4

    Support Your End Users

Client reviews

Hear success stories straight from our customers.

Our Partners

Partner Logos

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How to find us

Our goal is to provide the best customer service and to answer all of your questions in a timely manner.

01438 873430

Info@ictmservices.com

The Hive, Bell Lane, Stevenage SG1 3HW